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FAQ's
Q: What do you do?
A: LRB transforms pre-loved luxury bags into unique works of art with our handcrafted leather adornments. Each piece is carefully selected and crafted to elevate the beauty and uniqueness of every bag.
LRB adds a touch of western style to luxury bags with our handmade leather adornments. From braiding to fringe, studs to conchos, our embellishments are carefully crafted to elevate your bags to a whole new level of style and sophistication.
Q: Are the bags real?
A: At LRB, we take authenticity seriously. That's why we only purchase our luxury bags from trusted resellers who are known for their impeccable reputation. Every bag is then verified for authenticity by our knowledgeable staff upon receipt, ensuring that our customers receive only the highest quality and genuine products.
Q: How long does shipping take?
A: At LRB, we want to make sure you receive your order in a timely and efficient manner. That's why we ship using USPS and provide tracking information once your order has been shipped.
For items that are ready to ship, we strive to ship within 3-5 business days of receiving your order. However, for custom made or requested items, the timeline may vary depending on the complexity of the design and the materials used. Rest assured, we will provide an accurate timeline for your order and keep you informed every step of the way.
Q: I did not love my item, can I return it?
A: We're sorry to hear that you did not love your purchase. At LRB, we strive to provide our customers with high-quality luxury products and exceptional customer service.
While we're happy to work with you to find a solution for the item, we kindly ask that you refer to our return policy for more information on our process.
Q: I have a luxury bag that needs a new look, can you revamp my bag?
A: We'd love to help give your bag a second life! Contact us via email with photos of your bag and our team will provide a personalized and accurate quote for your revamp project. Let's work together to create something beautiful and unique!
Q: I have a luxury bag I no longer want, do you guys purchase them?
A: While we appreciate your desire to sell your luxury bag to us, we only purchase bags from our trusted resellers to ensure the authenticity and quality of our products.
However, we understand the importance of finding a good home for your bag and would be happy to recommend other platforms like Poshmark and Mercari where you can sell your luxury bag to interested buyers.